WeVideo stopped recognizing my webcam this week. I’ve tried everything - resetting permissions, rebooting, even getting a new camera. I’ve got through the FAQ’s and followed their steps. I’ve done a diagnostic on my computer. The camera is recognized in Firefox (which doesn’t run WeVideo, unfortunately) and the camera is recognized in Chrome by other programs like Google Meet. My original camera is a Logitech, the new one is an Aukey. The Logitech isn’t being recognized and the Aukey is not allowed even though I’ve given permission in the settings. I’m a little desperate. Anyone have ideas for me?
@jeannine.everett Thanks for reaching out about this. Were you able to get to the bottom of it?